Customer Services

Distributing Power, Changing Lives.

Available Services

We strive hard to improve customer experience by providing and delivering professional, helpful and quality assistance before, during, and after the use of our service essentially to meet our customers' need and desire satisfactorily.

Contact our numerous touchpoints today; we listen, empathize and act timely.

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We provide the best power supply you deserve!

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Tarrif Information

IBEDC has commenced the implementation of the Service Based Tariff (SBT). SBT with service at its core is beneficial to you, as tariff is based on availability of supply to your area. Download the new tariff classes and service bands below

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Customer Rights
Outage Information
Online KCT
Verify A Staff
Bills On Demand
Customer Touchpoint